Zero Overview

Zero is a creative studio founded in NYC. Our intention is to create an environment where multidisciplinary teams can solve problems for progressive and contemporary brands. We aim to constantly re-evaluate what it’s like to work with a studio and provide a high degree of value and service to our clients and our team.

Our studio seeks an individual with a diverse background and the ability to succeed with a wide array of motivated and creative individuals. We believe that process is at the core of our success - and are continually seeking to evolve ours to get the most out of each engagement. The unique and complex problems that face our clients call for fresh and strategic thinkers.

 

Position Overview

As the Studio Manager, you will provide critical support to fulfilling the mission of Zero Studios with an opportunity to help challenge and define best practices. An entrepreneurial spirit and business-oriented focus are paramount. This position plays a pivotal role in fulfilling our mission through providing operational and logistical support to our team across multiple locations as well as maintaining our physical and virtual spaces.

Your primary responsibility will be maintaining the NYC Studio space. In this role, you will manage the overall studio ambiance for our team and guests alike. This will be achieved through a willingness to go the extra distance with the smallest of details. An eagerly social and optimistic attitude are the key to successfully representing the Studio when hosting guests or planning cultural events for our community. 

As a part of the Operations team, the Studio Manager plays a key role in ensuring each individual and the overall team are positioned to produce the best work possible. Attention to detail and communication skills are a must. Defining and implementing process efficiencies across internal operations processes as well as establishing relationships will be vital to your success.

As the Studio Manager, our expectation is that you approach the day-to-day with a positive, and solutions-oriented mindset. We believe the traits of kindness, respect, and empathy are vital to the role and a high degree of emotional intelligence and strategic thinking will be keys to success.

 

Roles & Responsibilities

The Operations team is responsible for human resources, accounting, and internal initiatives. The following is a non-exhaustive list to illustrate some of the day-to-day duties for this position.

 

Studio Spaces:

• Manage studio ambiance; including anything from vibes for the team and guests to breaking down boxes
• Maintain and develop every detail of the studio environment to be a better, more comfortable and conducive space to create best in class work
• Greet and welcome all visitors
• Assist in planning team, studio, client cultural events and programming 
• Inventory Management & Procurement of office supplies and equipment

 

Operations:

• Operate as point of contact between studio locations
• Manage and track agendas for various teams
• Monitor internal project budgets and risks
• Moderate case studies and project reflections
• Assist in policy and process development
• SaaS license management
• Equipment lease management

 

Logistics:

• Procurement, shipping, and receiving 
• Manage Team Travel Arrangements
• Coordinate repairs and maintenance

 

Skills & Competencies

This position is perfect for a self-starter in the early stages of their career or interested in changing industries. Related experiences and skills include:

• Highly organized on virtual platforms and familiarity with such tools as Calendars, Slack, Notion, 
  
• Excellent communication skills 
• Event planning
• Familiarity with project management tasks 

 

Experience

• 2+ years of agency or administrative experience 

 

Reporting Structure

• As a member of the Operations team, you will report directly to the Director of Operations
• Locally you will report to the Executive Team located in our New York City office

 

Full Time Benefits

• Multiple medical plans with up to 80% of premiums covered by Zero
• Multiple dental plans fully covered by Zero
• Three weeks (15 days) vacation
• Seven days of paid sick time
• Twelve paid holidays
• Paid holiday break between Christmas and New Years
• Short Term Disability Insurance
• 401(k) with match after (3) months of full-time regular employment
• Charitable Match & Employee Milestone Programs
• Commuter Benefits
• Additional benefits are available with details provided upon request or during onboarding

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